Answers Right Where
You're Working.
Every screen in CampPulse 360 comes with guidance, and 39 step-by-step guides are waiting inside the app for customers. Here's how to get started, and what's covered.
8 Steps to Go Live
The path from a new account to taking registrations. Inside the app, a live launch checklist tracks these for you and links straight to each setting.
Complete Your Organization Profile
Add your organization's name, location, and basic settings.
Connect Stripe to Accept Payments
Enable parents to pay online at checkout, with payouts sent straight to your bank.
Set Up Your Sending Email
Configure the email address your registration confirmations and receipts come from.
Publish Your Terms & Refund Policy
Set the policies parents agree to at checkout.
Review Your Terminology
Customize labels like camper, session, or program to match how your organization talks.
Set Up Taxes
Configure applicable taxes, or confirm none apply to your programs.
Create a Program With a Sellable Session
Build a session with dates, capacity, and pricing ready for registration.
Turn On Online Registration
Flip sessions live so families can start registering.
39 Guides, Waiting Inside the App
Customers open these from any screen once they're signed in to CampPulse 360. Here's what they cover.
Camps & Sessions
6 guides inside the app
- Creating and editing camps
- Setting registration start and end dates
- Capacity controls (male, female, other)
- Age, grade, and gender restrictions
- Deposits and balance due dates
- Toggling sessions on or off for online registration
Registration & Checkout
8 guides inside the app
- How the household registration flow works
- Understanding the modern cart
- Cart expiration logic and abandoned carts
- What counts as a registration
- Adding multiple campers in one checkout
- Applying deposits and tracking remaining balances
- Taxes and invoice generation
- Handling registration changes
Payments & Invoices
7 guides inside the app
- Viewing and managing invoices
- Applying payments to specific campers
- How deposit and remainder payments work
- Refund process
- Payment tracking and status
- Household-level billing with camper-level breakdown
- Stripe (Credit Card & ACH) overview
Families & Registrant Profiles
7 guides inside the app
- Creating household profiles
- Adding and editing campers
- Medical information and forms
- Authorized pickup details
- Emergency contacts
- Transportation information
- Activity preferences
Staff & Administration
5 guides inside the app
- Creating staff accounts
- Roles and permissions
- Communication tracking
- Basic reporting and dashboards
- Creating sessions for a new year
Account & Settings
6 guides inside the app
- Tenant settings
- Timezone and currency
- Registration notifications
- Login and welcome messages
- Branding basics
- Online registration instructions
You Shouldn't Have to Leave the App to Learn the App
Guidance on every screen
Contextual tips appear where you're working, so you rarely need to leave a page to figure it out.
AI help search
Ask in plain words and the most relevant guide comes up, without digging through a manual.
A launch checklist that keeps up
It recomputes from your real setup every time you look, and each step links straight to the setting that completes it.
A person when you need one
Email our team and we aim to reply the same business day. Founding partners get a direct line to the founders.
Already a customer?
Sign in to your CampPulse 360 site and open Help from any screen. Can't find it? Email us and we'll point you to the right guide.
Not a customer yet?
We're onboarding a limited number of founding partners personally, and they get every guide plus a direct line to the founders.