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Help Center — CampPulse 360
Help Center

Answers When You Need Them.

Step-by-step guides, walkthroughs, and real answers — built for camp directors, registrars, and program administrators who need clarity, not confusion.

Getting Started

8 Steps to Go Live

Follow this path to set up your camp, configure payments, and open registration with confidence.

Step 1

Set Up Your Camp

Create your camp profile, add location details, and confirm basic settings.

Step 2

Create a Season

Define your season with start and end dates.

Step 3

Add Sessions

Build weekly or multi-week sessions. Set start/end dates, capacity by gender, age and grade constraints, pricing and deposit amount.

Step 4

Add Camp or Session Add-Ons

Offer specialty programs, transportation, extended care, or merchandise.

Step 5

Configure Payments

Connect Stripe for credit card and ACH payments. Set deposits and balance due dates.

Step 6

Review Checkout Flow

Test the modern cart experience from a parent's perspective.

Step 7

Enable Online Registration

Toggle sessions live when ready.

Step 8

Go Live with Confidence

Registration day should feel organized — not chaotic.

Browse Topics

Explore by Category

Dive into the areas that matter most for your camp operations.

🏕

Camps & Sessions

Everything you need to structure your programs clearly.

  • Creating and editing camps
  • Managing seasons
  • Setting registration start and end dates
  • Capacity controls (male, female, other)
  • Age, grade, and gender restrictions
  • Deposits and balance due dates
  • Toggling sessions on or off for online registration

Clarity in setup prevents stress during registration.

🛒

Registration & Checkout

Built for modern families.

  • How the household registration flow works
  • Understanding the modern cart
  • Cart expiration logic and abandoned carts
  • What counts as a registration
  • Adding multiple campers in one checkout
  • Applying deposits and tracking remaining balances
  • Taxes and invoice generation
  • Handling registration changes

Peak traffic should feel smooth — not fragile.

💳

Payments & Invoices

Financial clarity matters.

  • Viewing and managing invoices
  • Applying payments to specific campers
  • How deposit and remainder payments work
  • Refund process
  • Payment tracking and status
  • Household-level billing with camper-level breakdown
  • Stripe (Credit Card & ACH) overview

You should always know what is paid, what is pending, and what is due.

👨‍👩‍👧

Families & Registrant Profiles

Strong records create smooth seasons.

  • Creating household profiles
  • Adding and editing campers
  • Medical information and forms
  • Authorized pickup details
  • Emergency contacts
  • Transportation information
  • Activity preferences

Everything organized. Nothing buried.

🧑‍💼

Staff & Administration

Run your camp like a professional organization.

  • Creating staff accounts
  • Roles and permissions
  • Communication tracking
  • Basic reporting and dashboards
  • Creating new seasons

Structure supports mission.

⚙️

Account & Settings

Fine-tune your environment.

  • Tenant settings
  • Timezone and currency
  • Registration notifications
  • Login and welcome messages
  • Branding basics
  • Online registration instructions

Small details create polished experiences.

FAQ

Frequently Asked Questions

Still Need Help?

Our team is here to help you get the most out of CampPulse 360. Reach out anytime.

Contact UsBrowse Full FAQ
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